I ordered a zenbook laptop online from Asus store about one month ago, and when it was delivered by Fedex, it was UNSEALED. However I ignored it and start to use. But working with it for about 10 days, just drove me crazy. It doesn't work properly. Its touch pad stops working alot. Each time I turn lap top on a message for updating pops up but at the end it shows another message that it cannot be updated for some problems. When running my codes it stops working many times. Sometimes its speaker stopped working too and in addition, every time I leave it in sleep mode, it took me about 2 hours to log in again. Actually it prompted that my password was wrong. But after 2 hours of wasting my time with the same password I logged in. I wanted to return it before its 30 days deadline and for returning in Fedex they told me that I should pay for its shipping!!!!!! I paid about $90. Why????!!!!Why should I pay for a damaged item that I received from Asus. I want you to refund my online purchase totally and also return me the cost that I paid for mailing it
