No stars. Can't believe I am spending another WHOLE day on hold waiting for customer service to address an issue-4.5 hrs and still in the queue. Appalling, esp for a communication company to not have a call-back service. They do this on purpose as most people won't stay on hold for 4+ hrs. Also liars. Promised to put phone on $180 contract in Nov, still not done Feb. Bills $500/mth for one elevator phone. Can't think of any other comp. that does service so poorly.
