I had fiber for over a year, sales rep talked me into bundling phone for a discount and agreeing has been a huge regret. Received new phone and tried to activate on my own. When not capable called customer service and had them activate. After phones have been activated I saw a huge difference on a price than what sales rep. Talked earlier. I called customer service again and asked, Was told they couldn’t help me since a home rep sold me phones. sales rep would not talk to me, never answers the phone barely replies the text with no reliable answer even with begging and pleading for help, I visited a store, they told me the same as they could not help because they don’t know how the sales rep was able to manage to give me that price. I will call corporate office and see what solution I will be given but definitely will go out of this service even the fiber I had over a year. They may say can’t help because you trusted somebody we selected to fraud innocent people going around knocking the doors so we can make some money which we couldn’t by regular business. Nothing for the pain sweat and LITERAL TEARS of this terrible move.
