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False advertising

The company offices an unlimited cell services so I had this issue with Metro PCS and they corrected it because I would run out of data for my time was up on my monthly plan I said with your offering unlimited why they need to upgrade my planning from running out of data and they changed it well I'm with AT&T now and I have unlimited but after I pay my bill two weeks into the plan they send me a text and says I'm almost capped at my data but if it's Unlimited I should be capped at all so I have to go make an additional payment to free up more data why do I have to feel more data if it's Unlimited when you try to call them it's hard to get through to them they're trying to capture your line and send you through all these queries and options so you can't even talk to representative they're misleading the public some misrepresentation and I call it fraud and file a complaint with the FCC and the internal General because unlimited it means there's no ceiling on the amount of data you can use but AT&T is manipulating as consumers and this has to stop

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Date of experience: Oct 16, 2024