I would leave them less than one star if I could. AT&T is one of the worst companies to do business with all the way around. Their service sucks, their customer service sucks and their business policies suck. I am not sure if anyone else has had this happen but I purchased phones from them on the next plan where I traded in phones to get the new ones and was to be paid a certain price for my phones. Well they were paying me monthly for the phones and then the service went bad as many people have experienced lately, so I cancelled my service and got a REAL service provider well at that point they charged me for the phones I had which I have no problem with but in turn they kept my phones I traded and now does not want to pay for them. I am trying to begin a class action lawsuit against them so if this has happened to you please let me know so you can be added.