Our reviews don’t seem to matter but hear goes. It is a nightmare calling customer support. You can barely understand anything the customer service clerk is saying and on top of that nothing is never really settled. I moved and wanted my service stop at one address and started at my new one. It’s bad enough I had to wait three weeks to get an appointment for someone to come out and hook up my internet. Each time I checked they still had my old address as the service address.
