Alysa Briones

Reviews

Review of emirates

Emerates terrible customer service

I’ve been trying to get a refund for four months after an inflight complaint over extra legroom seats which actually weren’t. I’ve spoken three times to customer services and they even walked me through the process and gave me a reference to use. Each time it comes back with a different name and says to reapply even though Emerates are giving me the data. Further to that the customer services team put me on hold and I could hear the lady on the call swearing. Absolutely disgusting service.

1
Date of experience: Feb 28, 2025

Review of booking

Overcharged my credit card, terrible customer service.

I have used Booking.com numerous times previously but my last 2 bookings with them have been a nightmare. Whilst in Canada the hotel informed me that Booking.com had failed to pay for the room that we stayed in. Their customer service is terrible, I sent them 2 emails which they ignored so after 2 1/2 days I had to ring them after initially being fobbed off with the usual AI chat. The next booking I made I was overcharged by Booking.com on my credit card. Luckily I had taken a screen shot on their payment screen. I emailed customer services which was ignored again. When I finally got through to customer services they tried to fob me off with the extra charges being due to VAT. The screen shot clearly show "Full amount including all taxes & charges" but when you hit the pay button they added on another £15.75. Speaking to customer services is like pulling teeth. Whilst on the phone I sent her a screen shot from their payment screen clearly showing that I had been over charged. After waiting on the telephone for nearly an hour customer services then hung up on me.

1
Date of experience: Jul 01, 2025

Review of att

Charged $130 even if I was supposed to pay $60

I went to get a wireless plan in person and they told me that since I was bringing my own phone and turning autopay on I would get $20/month discount on my plan that was supposed to be $80/month. I was supposed to pay $60/month. Since the beginning they always charged me $80/month and I would need to talk to the customer service to get $20 credit to actually pay $60/month. After 2-3 months they claimed I was not entitled to pay $60. They stopped giving me the credits and they started overcharging me every month. One time they charged me $200 for ONE MONTH and the time after $130/month. No changes were made to my plan nor my plan became more expensive. Now I'm with MintMobile. Service is great and I never pay more that what I'm supposed to.

1
Date of experience: Nov 30, 2023

Review of att

Our reviews don’t seem to matter but…

Our reviews don’t seem to matter but hear goes. It is a nightmare calling customer support. You can barely understand anything the customer service clerk is saying and on top of that nothing is never really settled. I moved and wanted my service stop at one address and started at my new one. It’s bad enough I had to wait three weeks to get an appointment for someone to come out and hook up my internet. Each time I checked they still had my old address as the service address.

1
Date of experience: Sep 17, 2024

Review of lego

Just watching the Thanksgiving Parade…

Just watching the Thanksgiving Parade and the singer on the Lego float is signing "Shake your money maker"!Are you kidding me! This is a kids float. They are telling them to be seductive for money. Is anyone paying attention? What are we teaching our kids?

1
Date of experience: Nov 24, 2022

Review of flipkart

I have booked a hair straightner.

I have booked a hair straightner.. And it has not delivered yet.. Itz now 2 days late..

1
Date of experience: Apr 09, 2018

Review of flipkart

Why're u playing with me?

Why're u playing with me? I'm not happy to ur service.

1
Date of experience: Dec 25, 2018

Review of ESPN

Feed freezes and cuts out…

Feed freezes and cuts out constantly..Always stressful when I know I have to use it...Complete garbage..

1
Date of experience: Jun 01, 2025

Review of wish

Takes forever to get the products and I…

Takes forever to get the products and I can order similar things for the same price from other sites and get it within a week

3
Date of experience: Apr 07, 2024

Review of wish

Mostly good interactions

Mostly good interactions. Had a few troubles but mainly a good standard of professionalism.

4
Date of experience: Apr 15, 2024

Review of Spotify

I didn’t even subscribe and they…

I didn’t even subscribe and they charged my debit card $16.99. When I called the number that was tied to the transaction it was bogus. I hope this doesn’t happen to other people.

1
Date of experience: May 30, 2024

Review of Spotify

Don't sign up for their family plan

Don't sign up for their family plan, they can't verify that my wife and me lives at the same address, the customer support is useless....

1
Date of experience: Jul 23, 2024

Review of songkick

I absolutely loved this concert!

I absolutely loved this concert!! Best I have ever seen..but venue at tinley park was a complete nightmare!! Couldn't get uber to pick us up at without having to walk to street many blocks away because they were not letting anyone In because of such congestion..took hour and half or longer to finally find one to take us 8 miles to our motel.Will never go to to Hollywood casino amphitheater again..then some wanted to charge astronomical fees!!

5
Date of experience: Sep 11, 2017

Review of lyft

I don't know where I should begin...

I don't know where I should begin.... From the constant racial profiling and constant disrespect to the nasty unruly passagers to getting my drivers account deactivated TWICE only to be told that I am allowed to use them for REGULAR RIDES ONLY!?! I wouldn't dare ride with Lyft again if they were the LAST RIDESHARE company on the PLANET! Not to mention the extensive WEAR AND TEAR done to my vehicle for crappy pay! The drunk and filthy passagers that would come in and out of MY CAR with entitled ATTITUDES as if they pay my car note and insurance EVERY DARN MONTH! Don't tell me what to do IN MY VEHICLE! ENJOY THE $5 RIDE AND GET OUT! I've been lied on several times by WYT passagers saying they felt unsafe or that I was allegedly speeding and yelling WITH NO PROOF. LYFTS CUSTOMER SERVICE IS PRACTICALLY NON-EXISTENT. You can only reach them by email or TEXTING THROUGH THEIR CRAPPY APP. If a rider felt SO UNSAFE THEY CAN CALL 911!!! I AM GLAD LYFT DID ME AND MY VEHICLE A FAVOR BY DEACTIVATING MY ACCOUNT. I WILL TELL EVERYONE ABOUT THEIR SHADY BUSINESS PRACTICES THEY NEED TO BE OUT OF BUSINESS!!!!!

1
Date of experience: Dec 19, 2023

Review of hp

Worse PC ever.

This PC reminds me of the early days when you sat around waiting for your computer to react. This is the worse PC ever. Look elsewhere if you are thinking of buying a new PC.

1
Date of experience: Jun 10, 2024

Review of dropbox

THE worst customer experience I've ever…

THE worst customer experience I've ever encountered. Chat team end the chat before even checking if they've answered the question or helped you out...and I mean all of them.Phone number options all end in being cut off without getting to speak to anyone. ABYSMAL service. Truly shocking.

1
Date of experience: Mar 28, 2019

Review of bit

sage 50 support with Sam

SAGE 50 (Making tax digital )I submitted VAT RETURN with Sam, who very helpful and supportive. We have done step by step every single duty. He explained everything, what I asked. Thank you to Sam from here.

5
Date of experience: May 01, 2020

Review of bit

sage 50 support with Sam

SAGE 50 (Making tax digital )I submitted VAT RETURN with Sam, who very helpful and supportive. We have done step by step every single duty. He explained everything, what I asked. Thank you to Sam from here.

5
Date of experience: May 01, 2020

Review of bit

sage 50 support with Sam

SAGE 50 (Making tax digital )I submitted VAT RETURN with Sam, who very helpful and supportive. We have done step by step every single duty. He explained everything, what I asked. Thank you to Sam from here.

5
Date of experience: May 01, 2020

Review of bit

sage 50 support with Sam

SAGE 50 (Making tax digital )I submitted VAT RETURN with Sam, who very helpful and supportive. We have done step by step every single duty. He explained everything, what I asked. Thank you to Sam from here.

5
Date of experience: May 01, 2020