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ATT termination my internet early by 2…

ATT termination my internet early by 2 weeks prior to moving. When I called in the morning because I work from home. . . they told me that it takes 7 days for them to turn my internet BACK ON. They turned it off. . . but they cannot turn it back on. . . ? Okay. That didn't keep you from charging me another $60 because you told me you "could turn it back on."Come to find out, they cannot?! Okay. I will work out of a cafe' for 2 weeks until I move and spend 10x the money for food/coffee out of GENERAL PRINCIPLE to keep my $$ out of the hands of ATT. Worst. Service. Ever. And on TOP OF THIS, they kept me on hold and just to be told this, i spent over 3.5 HOURS on the phone. NOPE. NEVER. AGAIN.

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Date of experience: Aug 26, 2024