AT&T does not deserve good customers (10+ years) if they shut off the phone without notice, and lock the phone to a robot. For the Internet, I found Xfility for $9.95 a month. They did not stop service or send threatening shutoff messages when ACP was not renewed. I do not care to deal with AT&T again. Thank you for your consistent concern, I appreciate it. I think I deserve back the $58.60 that I paid for the Interim phone, and some reimbursement for the frantic week I spent with NO phone, trying to find out why you shut it off. That was nasty, being locked to a robot who demanded my credit card, and even nastier when I reached that woman. I would appreciate a check for $58.60 for the month-to month interim phone (Lyca) plus a check of reimbursement for the Metro Mobile (att) which cost $62.73 for the Metro Mobile - plus the loss of a week, being terrified, and running around with a caregiver, desperately trying to get a phone set up.and for all the upset trying to get phone when there was no phone. I REMIND YOU THAT I AM ELDERLY, DISABLED (STROKE) and it is highly dangerous for me not to have a phone to call for help, should I fall, or become frightened. Due to your despicable handling of the Congress not renewing your government subsidy, you placed my life in danger, and caused me the loss of a frantic week, and $119.11 for phone service, and one week of caregiver time - 25 hours at 17.35 an hour through IHSS. That is $433.75 that you owe us back, $552.86, plus damages for being so frightened.
