Att has employees who makes mistakes on your account and the company refuses to fix the error. I had a feature taken off my account by mistake on their end (next up upgrade) and they refuse to fix the issue. I paid the 18 months required for an upgrade when they turned off the feature and now they will not do a thing to make it right. How does a company make a mistake and the customer pay for it? They basically said “it is what it is”. Great customer service.
