It's a shame I have to give even 1 star. Fully paid up customer who has had my account suspended with no warning. When I try to call customer services, or make any phone call, it just tells me that I'm suspended then directs me to an auto pay line which confirms I'm fully paid up and hangs up on me. Frustrated I drove to a store, knowing they would be able to help me, only to be told exactly the same thing that they 'cannot restore my connection as a payment needs to be made but no payment is outstanding'. So effectively I'm stuck with a phone I cannot use and can't get any support with reconnecting as I cannot contact anyone and even the store cannot help. What a joke. Customer service non existent. Avoid at all costs.