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Charged $130 even if I was supposed to pay $60

I went to get a wireless plan in person and they told me that since I was bringing my own phone and turning autopay on I would get $20/month discount on my plan that was supposed to be $80/month. I was supposed to pay $60/month. Since the beginning they always charged me $80/month and I would need to talk to the customer service to get $20 credit to actually pay $60/month. After 2-3 months they claimed I was not entitled to pay $60. They stopped giving me the credits and they started overcharging me every month. One time they charged me $200 for ONE MONTH and the time after $130/month. No changes were made to my plan nor my plan became more expensive. Now I'm with MintMobile. Service is great and I never pay more that what I'm supposed to.

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Date of experience: Nov 30, 2023