I contacted the BBB for help with getting a refund I was entitled to through a terrible scam travel company. I provided them proof of my purchase and gave information on how often I had been calling the business and their responses to me. About a week later I got an email from the BBB saying they had reached out to the business. The business contacted me that day and sent a confirmation email that I would be reimbursed. I was reimbursed on my card the next day.I honestly don't think I would have ever gotten my money back had it not been for the BBB.
