I do not know how this place stays in business. I was told wrong information about a return by Cynthia and Cater who are the store managers. They told me that if I called Best Buy Corpotate and got an approval for a return they would accept my return. After 45 minutes speaking with customer service I took my phone back into the store so Best Buy Corporate could speak to them about approving the return and the General Manager Jody Johnson STILL refused. I had a death in the family and explained that to her multiple times and she still would not even give me a store credit. Now I’m out over $200. Never again! If I could leave no stars I would!
