I will not be shipping hest buy again. We went in to purchase a 700.00 camera kit for our upcoming vacation. They didn't have it set up on the camera stage but said they had one similar to test out before purchase. I went to pick it up and test it out the employee advised not to because the alarm would sound (it was very sensitive) I asked if he could help us find one we could handle so I could test it out. He advised "all of the batteries are dead" I asked him to change them out. He advised the alarm would sound and they didn't have the key to release it and change it out/charge it.Why have cameras up for display and to be tested and not keep up with charging the batteries or changing them out? I asked if I didn't like it after buying it could would they take a return,he advised yes for 14 days.They tried to up sell me on the warranty and didn't even know what it covered,didn't even know what the manufactures warranty covered. Against every cell in my body screaming "walk away and don't buy it" I bought it, only to return it the very next morning. Upon returning it they kept almost a 100.00 of my money for a restocking fee... had I been able to test it out at the store before buying I wouldn't be out 100.00 because I wouldn't have bought it!They have gone downhill and are below subpar for customer service and the condition of their store/what's available to test out before purchase. Save your time/money and order online through another company.
