bigcommerce

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Very poor

Very poor. Been a customer for 7 years. Pay them around A$1000+ pm and our website turned off for maintenance. When we contacted them to find out more were advised payment didn’t go through. Credit card had expired and received no notification. Was told they were having internal problems with payment notification. Could have just called me. $10,0000+ per year and just a number

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Date of experience: Oct 25, 2021