I would give Bitly less than 1-star if that was possible. I have used the free version to make lots of short URLs in the past. So I tried making QR codes only to find that they now direct to ads and allow little to no customization. I "upgraded" to a paid plan and tried hard to take advantage of the design options for QR codes. Each time I tried, I got the message "Code could not be created". All the while, credits were being deducted from my monthly allotment even though I did not get any usable codes. I tried contacting Bitly Support, but they took more than a day to respond only and outside business hours to say they needed more information. I provided the information but never got any actual support. I have also asked repeatedly for a refund, but they insist that they do not offer refunds. My advice is to stay as far away from these fraudsters as you can.
