Hello,I'ordered a power supply for my macbook pro, paid before the delivery. the day of the delivery, the post man put a big letter into the mail box. After emtying the mail box, I noticed that the big letter was light, no item inside it.I did not open it, I contacted bol.com directly through the customer portal to inform them about the issue.But up to now, no news. It was my first order there, I'm disappointed since very hard to contact them by phone from Belgium.