Bol.com uses other sellers and does not own their mistakes. I ordered 2 good quality pans from bol.com and instead received a pot without brand. Obviously asked for a refund. But refund process was time consuming. Bol.com tried to guide me to the seller and seller tried to make the process as painful as possible. So, bol.com does not protect its customers and leave you to the mercy of the seller.Also bol.com doesnt have customer support in English.
