I ordered an 16 euro item that cost me 42 because I didn't know it was set for "pay later". I thought it was paid for. I received the receipt and two messages, they all ended up in spam. Until today when amazingly one showed up in my inbox. 8 months later. And a 16 euro item is now at 42+ euros due to their fees. And I certainly didn't want this "feature". BOL had my payment on file. They made no real attempts to contact me, or send reminders. They never sent me a physical message in the mail. They wouldn't reverse the late fees. Will not be using this site again. Absolutely terrible. Not to mention they're extremely expensive. I went back looking for the pay later feature, and STILL could not find it. So I can only surmise they are putting it in some checkbox somewhere, or hidding it. I suspect they're sending emails without a properly configured DNS, so they end up in spam. So feel free play the BOL.Com lottery!MOST companies will make exceptions if their interface is the cause of an error. Bol certainly doesn't. So please, at the very least, when shopping on BOL.com, do not RUSH to push that "Buy" button. Take your time, and make sure you really want it and ALL things are correct. And thus, BOL.com has just, successfully, made you hesitate when buying. This sounds like a terrible business descision on their part, but to each their own. They certainly lost a huge amount of business from me, earned themselves a unhappy customer, and a negative review. To think, they only got 26 euros for it. I buy things ALL the time online (think tens of thousands each year), which is part of the reason I missed it, and I've never been treated like this. I will choose to do my business with others next time who take care of me and makes sure I'm getting what I want.
