booking

0
0 from 0 Reviews and Ratings
Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
Completely abandoned after reservation cancelled last minute

Booking.com cancelled my reservation 12 hours beforehand and after I had already arrived at the destination. No support or even any reason was given. I contacted the useless customer service team many times to get compensation as I was forced to sleep in my car for 3 nights. Multiple times I was given false promises of compensation until the last time I called and was told they wouldn't provide me with anything. The customer service team never reached out to me and repeatedly failed to respond, absolutely useless!

1
Date of experience: Jun 09, 2025