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Account Disabled After Reporting Fraud – No Response From Booking.com

Booking.com disabled my account without warning after I reported an unauthorized transaction and raised a GDPR complaint. Despite sending several emails, I received no meaningful response. I am now locked out of my account and data.This is a serious violation of GDPR rights (right to access, rectification, and erasure). I have filed a complaint with the Dutch Data Protection Authority and will be reporting to consumer protection agencies as well.Extremely disappointed with the lack of accountability.

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Date of experience: May 29, 2025