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*Poor Customer Service* I went to a BP station in Peterborough…

I went to a BP station in Peterborough today - St John's St, Boongate - to fill up on petrol. The petrol was flowing very slowly from the pump into my car. It reached £30 and I couldn't understand why because I already had some petrol in my tank. I though petrol must have gone up in price. Next minute I looked down and I saw petrol coming out of my tank and flowing on the ground. I advised the Owner of the station and he dismissed it and said my car was the problem. I know it was nothing to do with my car because of how slow the petrol was flowing into the tank from the pump. He was very dismissive and a bit rude. He told me 'Do me a favour and make a complaint to Trading Standards'. I will never use that petrol station again and will avoid BP in future where I can.

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Date of experience: Nov 26, 2019