braintreepayments

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DO NOT SIGN UP TO THIS COMPANY

DO NOT SIGN UP TO THIS COMPANY. IT HAS MORE TO DO WITH JUST NOT BEING "APPROVED". WE WERE, AND WISH WE HADN'T. WE'VE BEEN RECEIVING PAYMENTS IN USD, AND WERE TOLD THAT THE DEFAULT CURRENCY OF OUR ACCOUNT IS USD. HOWEVER, WHEN IT CAME TO BEING SETTLED, BRAINTREE (JUST LIKE PAYPAL) FORCED ON US A CURRENCY CONVERSION, SO THEY COULD ADD ANOTHER 5% FEE TO THE ALREADY HIGH PROCESSING FEES. JUST LIKE PAYPAL, WHICH OWN BRAINTREE, THEY USE CONVERSION FEES (WHICH THEY FORCE ON PEOPLE WITH NO REASON) TO JACK UP THEIR TOTAL BOTTOM LINE. We are processing USD and get settled in USD by another processor (ECOMMPAY), which we reverted to using. Also 2Checkout, have no problem receiving USD and settling in USD. PayPal/Braintree lie to their customers and say that they do this conversion for "regulation reasons", but these are utter lies. If you had any issues with them, look up on Facebook for "PayPal / Braintree currency conversion lawsuit" and join the conversation.

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Date of experience: Apr 14, 2020