I wish I could rate 0 stars.I run a small agency managing nearly 50 customer websites. Today, Brevo deleted all my API and SMTP keys (not just deactivated) claiming my account was compromised. I’ve had 2FA enabled for years, and when I asked which key was affected (since each client uses a unique key), I was given a key I have no record of.Now, all my transactional emails and contact forms are down, with no way to trace the issue or investigate further. Instead of suspending only the compromised key, Brevo wiped everything—no audit trail, no transparency, and no evidence provided. We're now over 10 hours into this outage, losing sales, and forced to rotate keys for every site during a long weekend.Support has been slow and unhelpful. We’re moving to another provider immediately. If you value uptime and accountability, look elsewhere.
