buymeacoffee

3.7
3.7 from 4.7K Reviews and Ratings
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Locked payout, stripeExpress unable to input alphabetic characters

1. More than a week ago, my account was locked from accessing the payout feature as soon as it reached the $10 payment threshold due to 'suspicious account activity'. Up to today, there has been no response, even though I submitted additional information 4-5 days ago!2. I contacted support@ for assistance with the issue of being unable to input alphabetic characters into stripeExpress, and their response was very slow. I replied to their message after receiving the email in just 5 minutes, and they got back to me after over a day! Moreover, their response did not support me in any way."Hi there! Can you kindly share the email and URL associated with your account so I can check?"I sent you the email address, and as for the associated URL, I don't know what it is. If it's related to the account, you should check it on your system! And this is the second email where you ask the same meaningless question!And especially, I don't understand how it relates to the issue I mentioned?

1
Date of experience: Mar 26, 2024