Upon uploading our first podcast a few things were not clear, free, or the same as it was made out to be. Firstly, we could not upload a transcript - this is a PAID FOR feature which is not obvious according to the help documentation. When we did upload the transcript it shows as just one long mass of text - Buzzsprout uses a non-standard format for transcript files which we will have to spend time deciphering. Next, we wanted to push our podcasts to the various directories but the help documentation and videos did not match the actual experience - yes, things change, but the help documentation had not kept up. Then we couldn't push to Google Podcasts because this was now a PAID FOR feature - again, not how it is shown on the sales/help sections of the website. That's OK, we were going to pay for a subscription anyway, but to be forced to do it straight away because 2 important features were not available (as advertised) was a bit naughty. Finally, pushing the podcast to a couple of directories/or claiming them on the relevant Podcast site requires your email address to be in your RSS feed - this is not how it is shown in the sales/help sections of Buzzsprout - in fact, it requires finding a special page where you can add the email address for 24 hours to get this sorted. Not obvious, and time consuming. All in all though. I can recommend Buzzsprout as a Podcast management platform. If it wasn't for these niggles/problems outlined here (which I did ultimately solve) I would have given them 5 out of 5.
