Absolutely abysmal customer service by this very lackadaisical company. I actually really loved the meditations which is why I decided to continue my subscription. Or so I thought. Long and short is that their system is terrible and when I complained that I couldn’t get signed up on their offer, I got a 2 standardised messages instructing me on how to sign up, these methods did not work. I then emailed to complain about this and am now being ghosted! I have now completely changed my mind and wouldn’t want to give a penny to this woefully awful company. I was expecting to feel Calm using their service, instead I feel tense and stressed. The fact that they don’t seem bothered by their overall rating on here is also worrying.
