My husband went to donate to the Droitwich store a mixed bag of goods which included 3 or 4 very new books amongst other things but we wanted to have the bag back as it was reusable and useful. When asking if he could have the bag back he was told “ you can take the whole lot back, we don’t want books” So abrupt and cold. Cannot believe this is the attitude of charity workers. We then took it to RSPCA shop who gladly took the items and we had the bag back. We will donate elsewhere in future.
