I opened a savings account at capital one in February 2025. I had questions and called capital one couple of times not long after opening account. Was very satisfied with with a person I talked. Everyone was polite and knowledgeable. Made several transfers. Then, at the end of May did another transfer to capital one. And as of now, 4 weeks later, no transfer. Tried several times to reach by phone somebody - not a chance - you can talk with the machine only. Forget it.
