Here’s an adaptation of the email I sent them before heading over. It will more than explain the one-star rating.Over the past few months, I tried to post 2 reviews, and they sent me numerous requests for identity verification followed by nonsensical invites to finish the reviews they won’t publish in exchange for money I don't need or care to be influenced with. (I made the latter abundantly clear in an earlier message.)Every time I was asked to prove my identity, I submitted a billing statement and a LinkedIn link. The last 2 times I also included a photo of my EU ID card.My reviews have NOT been published. All this time, nobody has mailed to explain why my ID card is evidently not sufficient. This is laughable - Capterra is not a recruiter for an intelligence agency. It's a waning review site with poor customer service. Avoid like the plague, whether you’re a founder or a reviewer. I've been letting everyone I can reach know about my experience, and I’d recommend others do the same.
