I received an email (unsolicited) from Capterra asking to review some software I bought, and in exchange they promised a $20 gift card. Well, it has been many months since I wrote the review, and it has been many emails back and forth. They claim that my identity cannot be verified, but I even sent them a screen-shot of the licensed software. As well I have sent them a copy of my current photo driver's license, but this is not good enough for them. I checked my review, it was fair and honest and met their guidelines, but it seems that no matter what I do, they refuse to honour their end of the bargain, which was to give me the $20 gift card in exchange for the review I wrote.What makes matters worse is that they now have a ton of data, identity data, from me, and this in itself is a privacy violation. How did they get my email in the first place?
