Care-Com TOTAL SCAM 10-29-24 (Marketing Solutions)I received a phone call from Care.com to assist us in bringing in new families to our daycare. I was told parents needed to leave reviews. I sent out emails to 127 families and most could not leave a review. I tried to have parents complete reviews of the school to increase our views. It did not work. Parents tried to leave reviews but they never posted or went through. I called and emailed care.com but had no one respond until a week later.I was told I would receive many requested for the open 16 slots I had at my daycare. She said I would get so many requests, much more than the 4 I got through care.com. I only had 1 family visit but they scheduled the tour 1 hour before they came and I was out of the building. Once I finally got back to speak with them, they were unable to get child care assistance so nothing came of it. The initial phone call, I was told I could try Care.com for a month for $1.00. Following month would be $266.56 and $366.56 there after. I was told that even 1 new child through Care.com would pay for the subscription to Care.com. That was a total lie! I had so many problems from the start. I have been working with Jennifer Haston starting back, 9/30/24. Many times I tried to email or call but it never went through. By mid October I wanted to cancel Care.com before I had to pay the $266.56. I finally had a meeting with Jennifer Haston on 10/29/24. I explained Care.com is not something that has helped my school and it has been very stressful trying to kick it off and I have to cancel. Jennifer Haston told me I am not allowed to cancel. I have no choice but to pay the 3 months. I NEVER signed a contract for 3 months. They scammed me and I want to cancel and have my money refunded.I did contact the BBB and FTC where I filed complaints. I also filed a complaint at the county office in New Jersey. I want Care-com/Marketing Solutions cancelled on my credit card and I do not want other people to get scammed the way I did.Care.ComJennifer Haston, Marketing Solutions Jenn Haston
