I am a regular monthly contributor to Change.org as I greatly value the work that they do - giving people a voice.On this occsaion I needed help with a payment on my credit card for Change.org that I was unsure about.I contacted the help service and Ricardo promptly went to some lengths to sort it for me. As it turned out it was for a legitimate payment that I had forgotten about.I can't praise Ricardo enough for the way he dealt with my query and the correspondence that developed. Instead of feeling stupid that I had forgotten the payment, he left me feeling good about myself and very positive about the organisation.
