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I was offered a Chase card through…

I was offered a Chase card through Amazon with $100 sign up bonus. I set up auto pay through my bank account for a full monthly balance payoff each month. About 2 weeks after the first payment was apparently due I received a email saying I was late and had late fees and other charges. I was finally able to get a hold of a live person a customer service. I explained the situation and that I wanted to cancel the card. He explained that the card was canceled and that I would get my rewards credited to my account. All good no problem. However I still keep getting emails offering me new Deals. So I immediately lock the card even though I had already shredded it. I called again today after receiving yet another email. The customer service rep said my card was still active. I had him cancel it again after trying for a half an hour to get me to keep it. In other words a very short lived business relationship with this company has turned me sour on Chase Bank. After this experience I will never have any dealings with this company. Especially after finding out that they were debanking people if they didn't agree with their political beliefs. I don't care what side of the aisle you're on politically that's wrong!

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Date of experience: Jun 09, 2024