Chase's customer service is horrible. They have farmed it out overseas to people who are only given basic responses. It's impossible to get ahold of someone to help you. I have sent numerous Zelle transfers from my USBank Equity Line to my Chase Checking, and they will randomly HOLD my Zelle transfers to myself! One time they held it for 3 days. The likely reason for this is to make interest off these holds. These are CASH transfers not checks!We are going to move our account ASAP. They are in business for Chase and not customers.