I'm going to have to access customer service to cancel because the button "isn't working" First of I signed up through easybib. To manage account I have to go through chegg. But being logged into one doesn't mean I'm logged into the other. So they're hoping you forget the login info because you used it as a trial on one paper and then when you go to cancel you can't get in. Then on chegg, website is hiding the subscription info. When you find it, the button to cancel says it can't process order. Then when it works, the cancel button on the "are you sure" screen doesn't work. I have video of this. Disgusting Nice scam, scumbags