Title: Account Closed Without Valid ReasonReview:I had an account on Chess.com with the username mr_a_nice. Recently, my account was closed due to alleged violations of the Fair Play Policy. However, I have never engaged in any cheating or used any external assistance. The closure of my account is extremely unfair and disappointing.Despite reaching out to their support team, I have not received any clear explanation or fair resolution. I am willing to provide evidence of my games and even participate in a live video game session with a Chess.com representative to prove my fairness.I am submitting this complaint on Trustpilot to make other users aware of such issues and to encourage Chess.com to improve their support and account review processes.This treatment has severely damaged my experience with Chess.com, and I sincerely hope the responsible team addresses this complaint properly and considers reinstating my account.
