It’s an app that studies your play and you get the feeling you are not playing online with people all over the world. Suddenly you lose lose lose. It’s like an app that enriches itself from players all over the world. I read your reply but what i am saying is it doesn’t mean chess.com doesn’t apply bots to enrich someone. How can I lose 300 points with in 1hour. Lose streak you mean??? Is that not kind of very very suspicious? You can‘t convince me sorry. I know what I see so save your words mate.