chess

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How to fix the Chess.com experience.

The logarithm they use to match you with opponents is the worst, it is designed to keep you playing by pitting you against people with a lot higher ratings. Customer service nonexistent. Cheating rampant with people using chess engines against you. My first review of anything, anywhere. There is a lot of chess to be played, but you can't take your rating seriously. If you could get rid of the cheating and fix your logarithim where it matched you with the closest opponent to your current score after a win it would help.

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Date of experience: Dec 16, 2023