clover

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The worst customer service

The worst customer service! Their hardware looks nice, and works nice but their printer failed on us multiple times and they charge you to ship out the replacement, even though its under warranty and its their own proprietary hardware that is at fault. Additionally, try to talk to someone about the merchant services and understanding your bill, they send you around for hours to different people and never get anything done. I thought I did due diligence before I switched to them by talking to support multiple times, but prior to a real case scenario, everything seemed fine. Once you get it, you'll see how frustrating they are. The worst $1,400 I ever spent on equipment.

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Date of experience: Jan 10, 2021