clover

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No Clue How to Service Hospitality

This company has no clue how to service the hospitality industry. They are attempting to apply tech-style product management with zero understanding of the major issues they cause on the user end with quite literally every move they make. On top of this their support is so poor it takes 10 minutes jumping through hoops in the phone just to get to the support center where you might be on hold for as long as an hour...all during a busy service. HIGHLY recommend any other POS

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Date of experience: Oct 05, 2019