Ariel Mast

Reviews

Review of guitarcenter

Order sold to someone else

Went to purchase an item that was listed for a great price and paid for it. A day later I received an email saying that I had cancelled my purchase. I called customer support because I had not cancelled my order and I was told that they had sold it to someone else. I got a full refund, but they should not list an item if it has been sold or on hold for someone else. I would like to at least know it’s on hold. Improving this could save people a lot of frustration.

2
Date of experience: Nov 08, 2024

Review of g2

G2 reviews are the real deal, as they come from invested users of products/companies

G2 was a simple, easy and thorough way to review products and companies. Their questions were in-depth and really give a good picture of the total experience from the product/company. I would trust the reviews on G2.

5
Date of experience: Mar 01, 2023

Review of eventbrite

I bought a ticket for an event

I bought a ticket for an event, long story short, a relative fell ill and I can no longer attend. I went through their refund process, only to be told the only way you can get a refund is through event cancellation, entirely negating their refund process. Why did I waste my time giving reasons for refund when they only refund for one reason, if even then? I won't be using them ever again and I'll be telling everyone I know to avoid them. Absolute joke of a company.

1
Date of experience: Oct 12, 2023

Review of ea

The refund policy is HORRIBLE!!

I purchased an expansion pack for the Sims 4 (High School Years). I do NOT like it! I contacted EA less than 24hrs later to share my experience and request a refund and was denied. I have been a Simmer for YEARS now and this was my first time not liking a game. Something needs to be done about the refund policy.

1
Date of experience: Mar 11, 2023

Review of chess

Chesscom is beneath contempt

Chesscom is beneath contempt. Short after opening my account and paying an annual registration fee of approx. 99€ Chesscom accused me of cheating (using assistance e.q. computer engine) and closed my account. The immediate closing of the account was performed without any investigation. Followingly, the chesscom support was ignoring my emails. The only answers I received was that "I should reconsider my position", meaning that I should claim that I was cheating. After making it clear that I will be forced to take the legal actions and giving a deadline to Chesscom for returing my money or reopening my account, the Chesscom finally retured my money back.The whole issue took over 2 months.From my personal experience Chesscom is a bunch of hihgly incompetent self claimed "world`s leading experts" who cannot distinguish between a computer and a club player. Furthermore, chesscom treats the customer as a piece of s**t.I can only warn everybody from this chess server.

1
Date of experience: May 12, 2020

Review of intuit

Really impressed with the speed of the…

Really impressed with the speed of the response from Carl @ QuickBooks. Really professional response and helped with my queries. Thanks for the support

5
Date of experience: Dec 03, 2024

Review of nest

Nest, worst thermostat now since Google takeover

Had a Nest for apx year or less. WIFI packed up only to find out this is ongoing problem with Google Nest since google bought it and transition to their infrastructure. Absolute joke. This is not how it was as I used it in my home and installed nest to clients since it came out. It was brilliant and a pinnacle of thermostats especially appearance. Somehow Google managed to screw it all up. Will be going to Hive unfortunately as it has been few weeks now and none bothered to replace under warranty

1
Date of experience: Mar 19, 2024

Review of mcafee

NEVER BUY THIS PRODUCT

NEVER BUY THIS PRODUCT. you sign up to a contract for 3 years. It’s also auto renewal so you get charged. When you try to cancel and make your account manual (not auto renew) they make you pay $180 USD to get out of it. This is the WORST Experience I’ve ever. How these people run fraudulently like this…. Beyond me.

1
Date of experience: Aug 18, 2023

Review of flipkart

Delivery guy are not good in Bangalore…

Delivery guy are not good in Bangalore and they r acting as a customer and not respecting the customer

1
Date of experience: Dec 10, 2018

Review of creativemarket

The website UX is great 💃🏼

The website UX is great! Purchasing is easy and seamless and I love discovering new things, so the marketing emails always excite me when they pop up in my inbox.

5
Date of experience: Apr 28, 2024

Review of chegg

The Chegg app is amazing and I will…

The Chegg app is amazing and I will definitely recommend it. it is very helpful with home and solutions to similar questions. you get a prompt response to questions asked. I will suggest you try Chegg if you have difficulty with your homework.

5
Date of experience: Oct 14, 2022

Review of buzzfeed

Wish I could rate below 1 star

Wish I could rate below 1 star, buzzfeed is an absolute joke, a discrace to media. Factual evidence is just out the window

1
Date of experience: May 08, 2019

Review of usps

Worse delivery system ever!

Only reason. I gave 1 star is because there's no 0! Sent package 2 1/2 weeks early on priority 2 day and still 10 days later still nothing! Customer service only says give few more days! They refuse to even put a tracer on it! Rediculus! And no help at all!!

1
Date of experience: Dec 11, 2024

Review of gov

TfL are awful

TfL are awful. It’s disgusting we pay for this. Waiting for a 493 bus for an hour, poor old couple with walking sticks didn’t know what to do so they got on another bus, I took a Uber in the end.

1
Date of experience: Oct 23, 2023

Review of Spotify

Used to Love the service and no I see…

Used to Love the service and no I see ads all the time all the time and I can't Listen to music unless I watch an ad so I think I'm going to end my service by the end of the month I'd the month I'd rather pay for dataAt least I can watch the music video on YouTube

1
Date of experience: Dec 19, 2021

Review of songkick

Awesome!!

as a follower on song kick, I was alerted for the modest mouse presale tickets and was aka to grab 2 as soon as they went on sale! I was very happy about getting them early and at such a good price but I think they did sell out almost immediately. I would have been upset if five minutes after they went on sale, I wasn't able to get one!

5
Date of experience: Apr 23, 2015

Review of co

It was easy to find the correct book and order it

The process was okay, but although I requested the same delivery address as my payment address - I had to re-enter all of the details.Not a major problem but lost one *

4
Date of experience: Dec 13, 2022

Review of org

internal Awareness / External Media Doom

I can only imagine how frustrating it is dealing with all these misinformed angry reviews stired up by misinformation in the press regarding an obviously innocent and easily explained issue. I hope the people writing the angry reviews actually come back and read your measured and thoughtful reply. We regularly visit trust properties and support your great work and kind staff.

5
Date of experience: Nov 19, 2023

Review of americanexpress

If I could give a 0 star to Amex UK, I would!!!

If I could give a 0 star to Amex UK, I would. They are like robots. They lack any kind of understanding of how things are done. My card was approved for 500 pounds and suspended, and I was asked to provide information Amex had already sent during the application. This was a complete waste of my time and effort. I had to cancel the application altogether. Maybe they thought I needed the card desperately. I didn't, and I am glad I closed the account. Simple advice, don't waste your time with Amex UK.

1
Date of experience: May 18, 2023

Review of asus

Terrible Service

Update after Asus's ResponseThank for responding.I did exactly as you advised in your response, namely contacted your Service Centre with my RMA Ref. explaining the issue, stating that this was their responsibility to resolve as they delivered my device to this 3rd Party without my knowledge who they were. (You should read some of the reviews on your 'Designated Service Centre' on this platform...)As I stated in my original review your Service Centre response was to say that it was nothing to do with Asus and that they would not intervene on my behalf - I can forward you the email they sent stating this if you like.Original Review============The charging USB port was damaged on one of notebooks so asked the Asus as manufacturer if they could repair it, even though it was out of warranty. They said yes and their Customer Service arranged for it to pick it up and delivered it to their local Service Centre with who the repair was agreed and paid for.This was nearly 2 months ago and their Service Centre as not responded to any requests for when we will have our device returned to us or its status. Their only response is with the same set of emails (word for word). Saying either they are waiting for a part from Asus or its fixed and will be shipped out that week.Yesterday it was the email saying 'the part has been installed and the device will be shipped out this week', today it was an email saying we are waiting on a part from Asus and it will take up to 5 days after we receive this.We have received both exact same emails before from the Asus Service Centre back in September.When we contact Asus Customer Services for their help with this situation. They washed their hands of the matter, saying the Service Centre in question was in fact a distinct company (LetMeRepair) and they would not intervene!

1
Date of experience: Oct 29, 2020