My samsung TV is broken in 2 years. Samsung told me they have everything they need to issue refund, I don't know why they keep delaying it, it's been more than a month. They don't sound legit; they only text me, and the number I can't call them back, they told me they don't have a number to call; the texts they sent with different name each time; they said they are located in the Dominican Republic. I never had such a worst experience. Cotsco shouldn't do business with them. I'll find a way to do a review to let the public know about this scam-like service.
