coursera

1.7
1.7 from 2.9K Reviews and Ratings
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I wish I could give zero stars to this…

I wish I could give zero stars to this just only cause of the awful customer service. I had a subscription for a very reasonable price which I couldn’t keep to use cause I failed to have the funds ready at them right time; even tho I contacted them 4 times about the matter and they assured me that the system would charge me before the date my account would expire it didn’t happen; they suggested to resubscribe at almost double the price. Contacted customer service for email and been dealing with 4 different people that couldn’t be bothered to read any of my email where explained 4 times what was the matter. The courses may be good but man they have no clue of what customer service is!

1
Date of experience: Jul 14, 2021