crocs

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Really slow delivery and awful customer service.

Ordered 6 days ago and still no notification of when the order will be delivered. I was sent a discount code to use as I didn't check out straight away, applied it, website said it had been accepted - then charged full price.I contacted customer services to ask for a refund and was told that even though it was an error with their website that they couldn't apply refunds.The did offer another discount code that I will not be using as I have no intention of buying from them again - if my order ever arrives.If you really want Crocs I would suggest getting them from Amazon as they are a bit dearer but at least they would arrive in a decent time and if you have any issues there would be decent customer service behind it.

1
Date of experience: Jun 27, 2025