Awful. Absolutely no idea if my order(s) have been received!! Evertime I try to order through the website and I click to proceed to payment, the next page that shows is "your basket is empty". No email confirmation or payment taken from bank. Attempt to contact, painful! Given different answers. All order numbers I'm given when put into the website it advises no order found. I've tried multiple times to order, let's hope they don't all turn up, but seems for such a large popular company, they have zero customer service or knowledge of what is going on!!!! Horrendous. Really put me off.