Deposit via e-transfer, my bank shows funds withdrawn, but the cash doesn't show up in my crypto account. I contacted support, they keep referring me to standard transfer to add reference number etc. the problem is I didn't use standard transfer, I use e-transfer. No deposit in my crypto account. This is totally fraud, there is no integrity and process to support customer, not even a proper phone number for complaints, everything is through an app, and app freeze a lot as well. Do not trust them. Stay away please. Do urself a favour. Can't be trusted. Don't fall for it.
