crypto

1.3
1.3 from 6.3K Reviews and Ratings
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Cannot access or send any funds for over a year now

UPDATE: Problem has been resolved at last, upgraded from one star to 3Whatever activity I attempt to carry out it states my 2FA code is incorrect. After a lengthy back and forth and providing evidence and taking pictures with codes and wasting time and resetting everything and then setting it all back up we are no further and the same problem persists. At this point I believe it is done on purpose to steal my balance or wrongfully hold it for as long as possible. When contacting support recently 11.12.2023 it stated I will receive a response in 2 hours. Instead I received a response 4 days later. The response was (summarised): 'Thanks for reaching out, explore our help center, should you need anything else contact us' and my request was closed. I am just going in circles.In response to reply by Crypto.com: I have tried to contact the live chat many times. I do not get a response for many days and half the time you close my request without providing assistance, the other half of the time the assistance provided is useless.

3
Date of experience: May 12, 2023