Disgraceful customer service - I have now been trying to change my phone number for nearly 2 months. I was initially asked for a proof of address (provided), then for my Orginal ID document (from KYC - provided) then a video verification video (provided). My phone is yet to be changed. Very disappointed by this disgraceful and borderline fraudulent service. Incredibly trust eroding - I used to love Crypto.com, but after this experience hard to ever trust them again. I wonder if I will ever manage to get that number changed..
